The Safety and Quality Dashboard (SQD) comprises a set of metrics which can be used for continually improving the quality of care and patient safety and to support the development of a learning culture across the acute trusts in North East and North Cumbria. Based initially around the content of the Care Quality Commission’s (CQC) Intelligent Monitoring Reports (IMR), it also includes indicators from a variety of other data sources that publish national audits, surveys and ongoing surveillance. This includes data from NHS Digital, NHS England, NHS Improvement, Picker NHS Staff Survey and Public Health England along with other publicly available data. This allows for a detailed overview of how acute trusts are performing in key safety and quality areas across the region and nationally.
The CQC IMR has now been superseded by the CQC Insights reports and the data which underpins these reports is no longer publicly available. NEQOS has continued to produce the SQD following the format of the initial dashboard and incorporating a similar range of indicators across the five domains of care: safe, effective, caring, responsive and well-led. NEQOS will ensure that consistent metrics are used for comparisons across trusts and over different time periods. Standard methods of identifying negative outliers (referred to as ‘areas of concern’) as well as positive outliers will be applied to this source data. This will prompt action where there are ongoing patient safety and quality issues as well as highlight where there is high quality care and the Trust is a positive outlier (significantly better that the national average).
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